bjd Responsible Gaming Guide
Enjoy betting as entertainment — not as a way to cover expenses. bjd believes that playing with a healthy mindset gives the best experience. On this page you will find ways to stay safe, tools for setting limits, and all available support options.
Our Commitment
bjd is built as an entertainment platform where players enjoy sports betting, casino, and slots within their own means. We know that for some people betting does not stay purely for entertainment — at that point it can become a problem. That is why bjd gives every player the opportunity to keep full control over their own play.
Our Terms and Conditions clearly state that to open a bjd account and take part in any activity, you must be at least 21 years old. If someone opens an account by concealing their age, the account will be suspended and the return of deposited funds may not be possible.
Before playing, always ask yourself: "Can I manage my household expenses if I lose this money?" If the answer is no, stopping betting at that moment is the right decision. Playing on bjd should always be voluntary and within a set budget.
- Age limit strictly enforced — opening an account for anyone under 21 is not permitted.
- Set limits — set your own deposit, betting, and session time limits.
- Self-exclusion — keep your account closed for a set period or permanently.
- Reality check — automatic reminders of how long you have been playing.
- 24/7 support — help is available in Bengali and English via live chat and email.
- Family protection — parents can restrict access on shared family devices.
Tools for Self-Control
After logging in to bjd, you can activate any of the limits below from settings or by contacting support directly. Once activated, a limit cannot be changed before a set period, which protects you from impulsive overspending.
Daily / weekly deposit limit
Set in advance the maximum amount you will deposit each day or each week. Once the limit is reached, bjd will automatically stop accepting further deposits.
Maximum amount per single bet
Set an upper limit on how much can be placed on a single bet. This is the most effective way to reduce the impact of a large loss.
Session time limit
Decide how long you will play in one sitting. Once the set time passes, bjd will ask you to take a break.
Temporary break (cooling-off)
Keep your account temporarily closed for 24 hours up to 30 days. Logging in will not be possible during this period.
Long-term self-exclusion
Keep your account closed for six months to five years, or permanently. In the case of a permanent closure, no request for reactivation will be accepted.
Reality check reminder
A message will appear at set intervals letting you know how long you have been playing and how much you have spent.
Contact support to activate limits
The bjd support team is always ready to activate any limit or take a self-exclusion request. You will get a response right away — no waiting.
The support team assists in both Bengali and English. After a limit request is submitted, it is applied as quickly as possible. Your account details remain completely confidential — you can read our Privacy Policy to learn more.
Warning Signs of a Problem
Betting problems do not appear suddenly — they develop gradually. If you notice the following signs in yourself or someone you know, take them as an important signal.
Betting to recover lost money — placing repeated bets to make up for losses is the opposite of healthy betting behaviour.
Discomfort or anxiety when not playing — feeling irritable when away from betting is a sign of a problem.
Hiding betting from family or friends — keeping the amount spent or the time spent playing secret is a cause for concern.
Betting with household money or borrowed funds — continuing to bet while unable to meet essential expenses is a serious sign.
Skipping sleep or work to play — extending betting sessions at the cost of daily responsibilities and sleep is concerning.
Going beyond the set budget — being unable to stop once you start and repeatedly breaking the limit you set for yourself.
Ways to Get Help
Asking for help is not a sign of weakness — it takes courage. If you feel there is a problem, get support through any of the options below. You can find more information on bjd's FAQ page.
bjd Live Chat
Contact bjd's 24/7 live chat support directly — requests to activate limits or close an account are accepted at any time.
Email Support
Send an email to [email protected]. If you provide full details, our team will act quickly. You can also contact us in Bengali by email.
Family and Friends
Tell a trusted family member or friend. Support from someone close often works faster than professional advice.
Professional Counselling
Visit a mental health counsellor or therapist in Bangladesh. Free support is also available at the psychiatry departments of government hospitals.
Protecting Minors
bjd strictly enforces the 21+ age limit. Age is verified when an account is opened and identity documents may be requested if there is any doubt. Parents are advised to take the following steps to prevent underage family members from accessing bjd on home devices:
- Use parental control software on your devices.
- Never share your bjd account password.
- Avoid saving passwords in the browser.
- Always log out after playing.
Healthy Betting Habits
Betting is entertainment — not a source of income. To enjoy bjd over the long term, it helps to build certain habits. Our About bjd page explains in detail how we protect the interests of our players.
- Set a fixed budget before you play and stick to it.
- Even on a winning streak, do not go beyond your budget.
- Avoid betting when you are tired or under stress.
- Set a time limit for each session before you start.
- Give importance to other hobbies and family time alongside playing.