bjd Privacy Policy

bjd is a trusted online betting and casino platform operating for users in Bangladesh. We handle the personal information you provide while using our services with great care. This privacy policy applies to the bjd website and all related services.

By reading this page you will learn what information bjd collects about you, the purposes for which it is used, how long it is retained, and the measures we take to protect it. Using our services means you agree to this policy. To learn about the general terms of bjd's services, please read our Terms and Conditions page.

1 Types of Information Collected

bjd collects various types of information. This information is either provided directly by you or collected automatically.

1.1 Information You Provide Directly

During account registration and management you provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Mobile banking details used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Username and password (stored in encrypted form)

1.2 Automatically Collected Information

When you use the bjd website or app, certain information is collected automatically:

• IP address and device identifiers
• Browser type, version and operating system
• Time of site access, page visit patterns and session data
• Cookies and local storage data
• Transaction history and betting activity information

1.3 Information Received from Third Parties

bjd may also collect information from trusted third-party verification services for identity verification and fraud prevention. Such third-party organisations follow their own privacy policies.

2 Purposes for Using Information

Collected information is used for specific and lawful purposes. bjd uses your information for the following:

2.1 Account and Service Management

• Creating, verifying and keeping accounts active
• Processing deposits, withdrawals and bonuses
• Running gaming and betting activity
• Maintaining transaction records and settling accounts

2.2 Security and Safety

• Detecting unauthorised access and fraud
• OTP verification and maintaining two-factor security
• Preventing money laundering and illegal activity
• Age verification — bjd serves only users aged 21+

2.3 Improving User Experience

• Showing content based on user preferences
• Identifying and resolving technical issues
• Analysing and improving service quality

2.4 Communication and Support

• Providing support via live chat and email
• Sending important service-related notifications
• Informing you about promotional offers and new features (if you have given your consent)

3 Data Retention and Security

3.1 Retention Period

bjd retains all relevant information for as long as your account is active. Even after an account is closed or deleted, financial and transaction records may be kept for a set period to meet applicable legal requirements.

3.2 Technical Security Measures

bjd uses industry-standard security technology to protect your information:

• Data transmission is secured through SSL encryption
• Passwords are stored in encrypted form — bjd never stores passwords in plain text
• Firewall and intrusion detection systems are in place at the server level
• Regular security audits are conducted
• Data access is restricted to authorised personnel only

4 Sharing Information with Third Parties

bjd does not sell your personal information to third parties for commercial purposes. However, limited information may be shared with trusted partners in specific circumstances:

4.1 Service Providers

Specific third-party services are used for payment processing (bKash, Nagad, Rocket, Upay), technical support and identity verification. These service providers receive only the information necessary for their specific task and may not use it for any other purpose.

4.2 Legal Obligations

bjd may be required to disclose information to authorities in response to court orders, lawful requests from law enforcement agencies, or applicable legal requirements.

4.3 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred to the new owner. You will be notified in advance in such a case.

5 Cookie Policy

bjd's website uses cookies and similar tracking technologies. These are stored as small data files in your browser and help improve the site's functionality.

5.1 Types of Cookies

• Essential cookies: These are necessary for maintaining login sessions, security verification and core site functions — they cannot be disabled.
• Functional cookies: Used for your language preference, layout settings and personalised experience.
• Analytics cookies: Collect site usage statistics, which help improve service quality.

You can disable non-essential cookies through your browser settings, though this may limit some features of the site.

6 Your Rights

bjd provides you with the following rights regarding your personal information:

6.1 Right to Know

You may ask at any time what information bjd holds about you and how it is being used. bjd will respond within a reasonable time after receiving your request.

6.2 Right to Correction

If your account contains incorrect or incomplete information, you may request that it be corrected. Additional verification may be required to change certain information.

6.3 Right to Deletion

If you close your account, bjd will delete your personal information beyond what is required by applicable legal obligations. However, financial and transaction records may be retained for a set period.

6.4 Right to Opt Out of Marketing Communications

You may opt out of bjd's promotional messages at any time. This does not apply to general service-related notifications.

7 Responsible Gaming and Data Protection

bjd believes that the foundation of a safe gaming experience is the protection of personal information. Data about your gaming activity — such as bet amounts, duration and type — may be analysed solely for the purposes of setting limits under responsible gaming and preventing problem gambling.

This analysis is entirely for your benefit — it is not disclosed to any third party.

8 Protection of Minors

bjd's services are strictly for persons aged 21 and above. bjd does not knowingly collect or retain any information from minors. If we become aware that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed.

9 Changes to This Policy

bjd reserves the right to update this privacy policy as needed. After any changes, the updated policy will be published on this page and the "Last updated" date at the top of the page will be revised. Significant changes will also be communicated separately to your registered email address.

If you continue to use bjd's services after any changes, it will be assumed that you have accepted the updated policy. If you have any questions about the changes, please contact bjd's support team via live chat or email.

10 Contact

If you have any questions, comments or complaints about this privacy policy, please contact bjd's support team. Our support is available 24 hours a day, 7 days a week in both Bengali and English:

• Live chat: Connect directly via the chat icon at the bottom right of the website
• Email: [email protected]

Visit our About Us page to learn more about bjd. You can also find answers to common questions on our FAQ page.